Cancellations

Please give us at least 24 hours notice to cancel your appointment.

Arrival

We encourage guests to arrive 10 minutes prior their to the scheduled appointment.

Children

Brookleigh cannot accommodate children during your treatment.

No Smoking

Smoking is not permitted within the Day Spa Grounds for the comfort of our guests and staff.

Deposits

Deposits may be required for busy periods or weekends.

Mobile Phones

Please switch your mobile to silent whilst at the Day Spa.

Refund Policy

Brookleigh Day Spa will refund or rebook a service if you are not completely happy with your treatment. For the service to be refunded or rebooked the complaint must be made during treatment and treatment terminated before completion. All staff are empowered to refund or rebook if you are not satisfied with your treatment. Please note that we cannot refund on threat of social media action by the client, or after treatment has concluded